Refund policy

We want you to love your beach gear! If you're not completely satisfied with your purchase, we’re happy to help.

Our Return Policy:

✅ 30-Day Returns – You have 30 days from the delivery date to return or exchange your item.
✅ Easy Exchanges – Need a different size or color? We’ll swap it for you!
✅ Refunds Issued Quickly – Once we receive your return, refunds are processed within 5-7 business days to your original payment method.

What Can Be Returned?

✔️ Unused, unworn, and unwashed items in their original packaging.
✔️ Items with all original tags attached.

What Can’t Be Returned?

❌ Personalized or custom-made items.
❌ Clearance or final sale items.
❌ Used or damaged items (unless defective upon arrival).

How to Start a Return

1️⃣ Contact us at [your email] with your order number and reason for return.
2️⃣ We’ll send you return instructions and a shipping label (if applicable).
3️⃣ Send the item back, and we’ll process your refund or exchange.

Return Shipping:

• Defective or wrong item? We’ll cover the return shipping.
• Changed your mind? Customers are responsible for return shipping costs.

Still have questions? Reach out to us at SivaVibe@gmail.com – we’re happy to help!